PATIENT

Today more than ever, healthcare organizations need to implement care models with the patient at the center. But involving patients DIRECTLY in their own care is a complex and challenging endeavor, that few organizations have mastered.

The implications are profound:

• Accountable care organizations cannot afford to lose track of their population, experience out of network services, or lose patients to other healthcare system providers when not intended.

• Hospital systems cannot afford for patients to seek care at a competitor institution and seek to capture service revenues beyond the inpatient setting.

• Physicians, hospitals, ACO's and heathplans are being judged by and reimbursed according to their patient's satisfaction with a care coordination experience across clinical settings.

At Pharos Innovations, we were founded on the belief that engaging patients in their daily self-care is the optimal path to improving healthcare quality, increasing patient satisfaction and loyalty, and reducing medical cost. Prestigious organizations like the the Institute of Medicine (IOM), the Institute for Healthcare Improvement (IHI), and many others agree.

We've developed and optimized a unique solution for patient engagement. Patient adoption rates are high; adherence to self-care and treatment is dramatically improved; retention in intervention programs are exceptional; participation satisfaction scores rise; clients maintain visibility on populations before out of network expenses occur, and their brand loyalty is reinforced daily.

How do we do it?

• Our unique patient engagement solution leverages all available targeting data, with our proprietary segmentation and adoption algorithms

• We combine the best of health coaching, behavioral science, and communications technologies to achieve best in class patient engagement

• We understand how to implement our solution within a broad range of organizational models and target populations, including the most challenging and complex

• Our ongoing, metric driven optimization process drives high performance results

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